One of the many reasons our clients sign on and stay with AcuTrans is because of our quality transcription. Chances are that's one of the reasons you've come here too. Whether you currently do your transcription in-house, or if you outsource your transcription, you probably already know how difficult it is to get quality transcription with a fast turn around time. AcuTrans can give you both. Some people ask us how we manage to do this, but the truth is it's no secret.
The best way to get quality transcription is to have your recordings typed by quality people. Regardless of a typist's background, we require all our personnel to go through a personalized interview and training process. For a typist to begin transcribing with us they must pass our training process with an accuracy of 90 percent or better. We do this to make sure that the people typing your transcripts can deliver a quality product.
The other way we ensure quality transcription is by working with you. It has been our experience that when we can get feedback on the work we do, quality improves. Every client has a different voice, every industry has a different vocabulary, and while we are prepared to quickly meet the demands of any client, a little feedback goes a long way. Our system is built out so that providing feedback is as simple as adding a note to any of your transcripts.
If you are looking for quality transcription, AcuTrans is the place for you. Feel free to contact us at info at acutrans.net, or look around the site to learn about our document management features or other information specific to your industry.